FAQs

Is it safe to use my credit card?

Yes. We understand how important security is to our customers. When you place your order online, the most advanced consumer online security technique to date is used to protect you and your credit card information. You can be assured that your order will be placed safely and securely.

What if I am still not comfortable placing my order online?

You can reach us at 207.221.5336. We will be happy to complete your order over the phone for you. Phones are open Monday-Friday 7:00am-5:00pm (ESDT)

How will I know that my order went through?

When your order has been successfully submitted, you will immediately see a “Thank You” page that provides you with your order confirmation number. You will also receive a confirmation email shortly after you place your order. This will contain all the details about this order. You will also receive another email from us once your order has shipped. If you do not receive an email confirming your order within 24 hours of submission, please contact us at customerservice@drrodney.com

How will I know my order has shipped?

You will receive another email from us once your order has shipped.

Does anyone else see the information that I provide to DrRodney.com?

We respect your privacy. We do not sell, rent or license any of our customers’ personal information. The information you provide will not be given to any third party.