Returns Policy

We want you to be 100% satisfied with your purchase, and stand by the quality of our products. Should you for any reason be unhappy with your purchase we will promptly issue a refund to your credit card or exchange an unsatisfactory product for another one. But we ask that you follow these guidelines:

Products must have been purchased directly from or an online Affiliate. We cannot accept returns of products purchased from Physician’s offices. Please return those to the office where purchased.

  • Products must be returned within 30 days of order date.
  • Please include a copy of your receipt (or a note with your order #, name, email address, phone number) and your reason for returning the product(s).
  • We cannot accept returns on overly used products.
  • Original shipping and handling charges are non-refundable.
  • Products specified as non-returnable cannot be returned.

Please ship returns or exchanges to us at:

Dr. Rodney
75 John Roberts Rd B-10
South Portland, ME 04106
Attn: Returns Department

Should you have any questions or concerns contact us here.